Would you like to be part of the technical support team behind NetRex’s cloud video services, used by hundreds of companies in the Czech Republic and abroad? Are you into technology and IT? Do you enjoy testing hardware and software—and does it make your day when you uncover a hidden bug? If yes, keep reading—we’d love to meet you.
What You’ll Be Doing
- You’ll join our four-person support team.
- You’ll handle support requests via phone or our ticketing system (we use Zendesk).
- You’ll coordinate camera system installations, including hardware preparation and configuration.
- You’ll test existing and upcoming features of our system and collaborate with our product managers and developers to improve them.
- Occasionally, you may need to build something, solder, perform basic on-site service, or create technical documentation.
What We’re Looking For
- Excellent Czech language skills.
- Solid English skills – enough to communicate with clients via email (a higher level is definitely a plus).
- Friendly demeanor and ability to communicate effectively with customers.
- Understanding of computer networks and current technologies, hands-on experience with building or repairing hardware, and at least a basic understanding of electronics.
- Bonus points for experience with Unix-based systems, terminal usage, or knowledge of network video.
- Technical high school education is a plus but not a requirement.
- Reliability and attention to detail are a must.
What We Offer
- Join a successful, fast-growing company of 35 people with year-over-year growth in the double digits.
- Space&support for creativity in your work.
- Monthly salary between CZK 30,000 and 50,000, based on your experience.
- 5 weeks of vacation and the option to work from home occasionally.
- Full-time position with a permanent contract (HPP or freelance/IČO) and flexible working hours.
- Coffee, tea, fruit at the office, access to our private gym, regular team events, and a friendly team in a quiet office in Prague, just a 7 minute walk from Anděl metro station.
A Few Words About Us
We’re a great team of people working together on two brands – NetRex and CamStreamer – and we’re growing fast! Our success is built on unique and exciting products, developed entirely in-house by our skilled dev team.
The world is noticing us, and as we continue to grow, we keep raising the bar. Our development team tackles challenges that nobody else has solved on an IP camera before. We’re also preparing to launch a new brand and product globally – with serious potential. Want to be part of that? Check us out at www.hledamenovekolegy.online.
Interested? Let’s talk!
Send us your resume at kariera@netrex.cz and we’ll be in touch soon.
By sending your resume, you agree to the processing of your personal data for recruitment purposes by NetRex s.r.o.